CUSTOMER TESTIMONIALS

Roger is wonderful!!!! So easy to work with, I'm taking my car back to him for every repair.

Always a pleasure working with Stephanie B. Her attention to detail & professionalism are unmatched at Loyalty Nissan

Stephanie B did an awesome job

Stephanie B. was my service manager and she was very professional and knowledgeable about her job She listen to my concerns and guided me through the service process.

Benson West was great! Very patient and kind

Aubrey Bailey is the best salesman. Very professional, kind and will get you the best deal!! He is spectacular! 🤗

Carlos Martinez was professional, helpful, kind and patient. He isn't one to pressure you about making a decision!

Stephanie B did an awesome job

We just bought a 2025 Nissan MURANO and have been pleased with Loyalty Nissan, this is our 3rd vehicle purchased there over the last 13 years and working with Carson Kolb was a pleasure. Nice young man with a bright future.

Stephanie B was my Service Advisor at Loyalty Nissan,were my 2021 Altima was brought in for service.As always she was pleasant in greeting me,was completely detailed in explaining everything to be serviced to my vehicle.Also,told me what to expect in the upcoming services,and an estimated amount of my Service visit.My experience was as always with Stephanie B enjoyable.

Great service from Nick each time I had to go in. And kept me informed about what was going on.

EDIT: Phil issued me a refund. Really appreciate it. Went in today because my key fob was not working. They tried changing the battery and it did not work. They told me I would spend $195 to reprogram the key fob, which I was OK with. About an hour later, they came back saying I would need to purchase an entire new key fob and also get the new one programmed. It would be around $535. I was not OK with that, and they still charged me the $195. So basically I spent $200 for them to tell me my key fob doesn’t work, which is what I already knew.

Stephanie B. was an amazing person to interact with and to manage my vehicle service. She exemplifies outstanding leadership, customer service, project management, and professionalism through effective communication, planning, organization and delivery. This is my first experience with Loyalty Nissan service, and she is the primary (and possibly the only) reason why I plan on continuing to service my vehicle here. Thank you so much!

Great experience all the way around! Blake Witt and Benson West took care of me and answered all questions and concerns I had thoroughly. Will definitely be back to see him.I’m so happy with my new Rock Creek Rogue!!❤️

Had an absolutely amazing experience with Carsen. Was very upfront with everything, explained everything so clearly, walked us through the process very clearly & quickly! Definitely recommend him, he will make sure you get the best package possible!

Stephanie Bullock is very professional there's not too much to explain she's great with service and on time with communication.

Na`Shai Jacobson went over all that was to be done while I waited at the dealership. She was very courteous and knowledgeable. My car needed state inspection. Na`Shai informed me about my front break situation. I decided to have that done and was out within an hour. I enjoyed working with Na`Shai.

Service personnel was very courteous, professional & Knowledgeable, Nick Howard.

I had a great experience yesterday at Loyalty Nissan! I worked with Benson West and this guy could not have been more pleasant. He was extremely knowledgeable about each of the vehicles I was looking into and made the whole buying experience great for me. I feel I got a solid deal on a wonderful vehicle and I feel my trade in was valued appropriately as well. If you’re looking to get yourself a new ride, do yourself a favor and go see Benson West at Lotalty Nissan.

I am totally satisfied with the excellent service I received on June 13, 2025. Benson West and the managers at Loyalty Nissan made me feel like a very valued customer. They all wished me a “Happy Birthday.” They made me feel special. My original purpose was to have my car serviced, but I ended up purchasing a new vehicle. I received excellent service from the beginning to the end. I would recommend Loyalty Nissan to my family and friends. Benson was very professional and knowledgeable. I would buy another car from him again. He went the extra mile to make sure I got the car I truly wanted.