Danielle Jones
a week ago
Kim and the technicians at Loyalty are AWESOME! Kim made sure everything with my warranty company was correct and accurate so that I didn't have to call and talk to them. Work is always done right the first time and everyone is very professional. I would highly recommend them!
martinxran1
a week ago
Great Service from start to finish. Kim Turner and her team was able to fit me into their service schedule and complete my expired state inspection in record time. Because of the courtesy provided during this visit and information from the parts department, I am scheduling my next service visit at this location.
Tiara Alston
a week ago
Very impressed by how friendly and helpful this team was. Tre, the salesman was amazing to work with! The team valued our time and the process was nice and quick. Definitely recommend them.
Jacque Bishop
a week ago
It was a great experience.. Bobby was knowledgeable and took care of my needs.. there were no questions unanswered.. he was amazing..
Yolanda Lyons
a week ago
Roger Hodges was very nice and letting me know the service I received
Christina Cook
a week ago
I love how they fit me in.
Qurell
a week ago
I had a wonderful VIP experience at Loyalty Nissan on 29 February. Lamont was the specialist who assisted me with my vehicle from the beginning to the end. I have been here at least two times a year since 2019 and this is hands down the best experience, and this is why: 1) He communicated the status of my vehicle through calls and texts the whole time.2) He was very professional and very patient when I asked him to explain the findings to me in a way that I could understand. 3) After the work was complete he had my truck pulled up and waiting for me. This was the first time I had my truck brought to me upon completions. 4) Usually I have to walk through the parking lot to find my vehicle, take the paper tag off my keys, take the paper mat off the floor, pull the number off the rear view mirror. But this time I didn't have to do any of that. When I received my truck it was ready to go. Thank you Lamont!!
John Torres
3 hours ago
I came in for transmission work. I was expecting to pay a lot of money. Larry helped through the whole process. The work done to my transmission ended up being covered under the warranty. I was very pleased with the work done.
Torrie Steele
5 days ago
I came for a routine oil change and alignment and is always greeted with a smile and a willingness to assist by the service advisors. Stephanie is the absolute best and I recommend you ask for her.
Bobbie Jo Major
5 days ago
As always everyone was friendly and knowledgeable.
James Austin
6 days ago
I went to wrong shop...the west end shop could not take me late, but Larry worked me in and handled my mistake very professionally.
Melissa Chapman
2 weeks ago
The sales person was very professional and friendly. He made the experience much less painful.
Kevin Stanberry
2 weeks ago
They always deliver on what they promise. I’m happy with the staff and service. The new Kicks works really well.
Carlisha Alexander
2 weeks ago
Thank you Nissan for allowing me to make my second purchase with your company. Thank you Aubrey Bailey for being my Salesperson AGAIN! Also s/O to Blake and Damion. You guys rock!
Anjejuan Scott
2 weeks ago
Aubrey was awesome and appreciate his hard work on ensuring I walked away with the perfect car!
Danny Ayala
2 weeks ago
Zach was great. Met him a few weeks ago when I took my vehicle in for an appraisal and when I came back, made sure to only work with him. And that’s because of how he interacted with us during the appraisal. Great salesman and great person.
Carl Marrow
2 weeks ago
Service advisor was a very friendly person and did all to help me and make my visit a stress free one
Charles Long
2 weeks ago
Service adviser that helped me was a professional advisor and I wii say her name was Stephanie McLaughlin I have had many advisors in my time and she is at top of list
Ricky Williams
3 weeks ago
Awesome experience as always
Richard
3 weeks ago
Service Manager Jerry G was OUTSTANDING - Made sure everything I ask for was done COMPLETELY. Thank you. We laughed and had fun when I came in on Valentine's Day. Popping and Shaking.