AnDrea Ferrell
a month ago
Had a great experience as always with Loyalty Nissan on Loyalty Way. They always provide a good experience from beginning to end and even got me a rental until it was ready.
David Haywood
a month ago
Great! Ms Stephanie was courteous, professional, courteous and very funny and personable. As a retired military veteran personality goes a long way with me and she displayed that in spades. AWESOME. As we say in the Airborne community AIRBORNE!
Ike Andrews
a month ago
I'm a big fan of Loyalty Nissan. I've purchased a couple of vehicles from them over the years, and they're always my first stop when I'm car shopping. Logan is fantastic to work with, and Ryan is equally great. Both are knowledgeable, straightforward, and make the entire buying process easy. I highly recommend Loyalty Nissan, whether you're in the market for a new Nissan or a quality used vehicle.
Tyler wharton
a week ago
Good service and service done in good amount of time
Rick Smith
a week ago
I was here from out of town when my rogue had a engine issue I took it to loyalty Nissian to checkout and Stephanie at service was very helpful and went above and beyond to help me. Very friendly and tried very hard to help me out. Dispite the car issue she made the experience very bearable. Thanks Stephanie you Rock
jasmin placeres
a week ago
The best!
Adalia Burks
a week ago
Mya is a great salesperson to work with! Super professional, pays attention to detail and really takes her time to ensure she’s addressing all your needs. You will NOT regret asking for her when you walk in. As a woman she made just being in the dealership a much more comfortable experience.
Tracie Wright
a month ago
The most Awesome guy everrrr is Kevin!!! Do ur self a favor and ask for Kevin Collins!!!!!
Lena Jefferson
a month ago
NaShai Vaughan was my contact person for today. She was very polite and courteous. She explained everything well. Great representation for your company. Kudos to her.
Audrey Foster
a month ago
The service I received from Nick Howard at Loyalty Nissan was Outstanding!
David Hancock
a month ago
I brought my Nissan car in for the yearly State inspection. Na'Shai Vaughan was my service manager. She was helpful, polite and estimated the amount of time I would be there. She asked if I needed any additional service on the car and gave me an estimate of when my car would be ready. She came and got me 15 minutes before the time estimate. The car was ready. She explained what was done. Then she pointed out additional work that I should consider having done. I left sooner than expected and had no surprises. It was a good visit- I'll be sure to come back.
Mrs. Johnson
a month ago
We recently visited Loyalty Nissan in Chester to purchase a new vehicle, and our sales representative, Bob, was absolutely THE BEST! 🙌🏽 I’ll be honest, I was a little hesitant at first because of our last experience at the Short Pump location, but Bob completely changed that experience for us. Bob genuinely listened to what my husband and I wanted and provided us with exactly that. He wasn’t just trying to sell us anything or get us out the door. He took the time to understand what we needed and helped us find the perfect vehicle for our family. We purchased a 2026 Nissan Pathfinder, and I couldn’t be happier! 🥰 He walked us through everything—from all the features in the truck to the app—and made sure we understood how everything worked. He even reached out to us TWICE after the purchase to make sure we were satisfied and didn’t have any questions or concerns. Now THAT is customer service! 👏🏽👏🏽 If you’re in the area and looking for a new vehicle, Loyalty Nissan in Chester is definitely the place to go! And make sure you ask for Bob—you can thank me later! 😂🙌🏽 Thank you again, Bob, for making this experience such a great one! 🚙❤️
Vincent Christel
a month ago
Went on 08/15/26 to look at a Pathfinder and Rogue. Ended up getting the Nissan rogue and was assisted By Dylan who was awesome and helped us through all the way. Overall experience here was fantastic and quick. Had no issues and would recommend here, and The great help from Dylan
Wanda Wood
4 hours ago
Service Representative was Stephanie in service provided was excellent. Very friendly, personable and polite. She is very knowledgeable and experienced regarding services needed and required for my vehicle. She also Kept me informed and updated throughout my entire experience.
Jewel Murphy
2 days ago
I have only ever had 1 situation that I was not pleased with, but it was resolved before I left. Stephanie in the service area is wonderful, always pleasant, and remembers me from coming in for the past years. Thank you Stephanie, I for one appreciates you. Keep doing your job as well as you do. All smiles from me.
Bo Bowman
3 days ago
Robert Warner is the best great service, went above and beyond to get me on my amazing 2026 Nissan sentra
Von Hodges
2 weeks ago
Amazing
Theresa Pleasant
2 weeks ago
The staff at this location were professional and extremely helpful with all my questions and concerns about my car. I will definitely be returning to this location for all my car needs.
Asiya Sadeq
2 weeks ago
Brandon was GREAT! Very intentional about getting me the proper information and different financing. Even though I did not get the vehicle I was looking for, I appreciated his service.
Novita Hickman
4 weeks ago
I had such a great experience at Loyalty Nissan of Chester. I especially want to recognize Kevin for being incredibly helpful! He was professional, patient, and knowledgeable. Kevin went above and beyond to make sure I got the vehicle I truly wanted, and made sure I felt comfortable every step of the way. Kevin truly cares about providing great customer service. I really appreciate all of his help and would absolutely recommend working with Kevin if you’re looking for a great experience at Loyalty Nissan.
