CUSTOMER TESTIMONIALS

I went in for a scheduled inspection on 28th May 2024 and had the pleasure of working with Roger Hodges who was an EXCELLENT associate! Very personable and patient! 10/10 most definitely will recommend. He deserves a raise!

6/6/24-I traded in a 2019 Sentra that had squeaky brakes and I had to get jumped 3 times in my first 3 months of owning it. Vince Gibson sold me the Sentra. I went back to him, hoping for a lower car note and a better car. I ended up with a 2024 car with a higher note!🙏🏽💰 I like the new KICKS I bought, I’m just not thrilled about the higher car payment. Oh, well. God provides. 1/31/24-Vince Gibson, the salesman at Loyalty Nissan, who sold me my 2019 Sentra, was quite intent on finding me what I asked for—sunroof, heated seats and Bluetooth, at a price I felt comfortable with. He succeeded! 👍🏽 When I called him regarding an after sale, marketing campaign, from a company offering a $233/month Service Contract, Vince made sure I was already covered by the transaction we had done, just as I thought! Thanks, Vince for being there even AFTER the purchase, to make sure my vehicle and I are protected!👏🏽👏🏽👏🏽🥳

Even though, I arrived earlier than my appointment, I was served. I was serve sufficiently and got home much sooner than I anticipated. Thank you!

Truck was in for maintenance and was taken care of in a timely manner. Excellent customer service as always. Alan Stannard was the technician.

Stephanie McLaughlin is my Service Technician and is always accurate and prompt with information about my vehicle. She is an absolute joy to work with and I trust that she has my best interests in mind with every recommendation she makes for me.

I just bought my 2nd car from Loyalty Nissan. It's always the warranties for me. The customer service is exceptional as well. Vince was awesome, and Damion in the finance department made everything easy and had a lot of patience with all of my questions. They both provided their cell numbers for assistance after my purchase. I reached out and received prompt responses from them both. My husband is currently searching for a new car and hoping to go through Loyalty as well.

Excellent service, once part came in, appointment made within reasonable time. Also notifications and reminders sent, as well as personal contact via phone. Special thanks to Service Advisor-Lamont Wright for keeping me informed and asking if there was anything else I needed such as a rental if I was inconvenienced in any way. Thank you Loyalty Nissan for your service and well manufactured vehicle.

Phil Hodges was my technician. He was professional and made me feel at ease. He explained everything to me and had suggestion, but left the decision to me.

Kim Turner was my service rep, she did a great job explaining everything and got me through in a timely manner.

My car was due for an oil change. Stephanie Mclaughlin is my service technician. She is professional and always friendly. Even though the shop was busy that morning, the oil change was performed in a timely manner.

Stephanie M. is my person she always gets what I need done. She is the bomb she let's me know what maintenance I need and always giving me options on how to handle the maintenance. I wouldn't deal with anyone else.

Everything went well, wasn’t a long wait. Jonathan was my assistant. Don’t know his last name.

I had service on my new Nissan rogue. Everything went smoothly.

Great customer service from Aubrey Bailey. I highly recommend Loyalty Nissan to anyone. They are friendly and professional. No gimmick or fast talk. Thanks Aubrey for helping my family with our car needs for the last two years.

Pandora Thomas Has given me an excellent experience . I will only deal with her.

Came in with a issue with my vehicle on the weekend and Larry Meade did more than help. I was stressing out because I didn't know what was going on with my vehicle and he made sure they took care of my problem. He also gave me solutions to the issue if it was to happen again....big thanks to your brother.... GREAT CUSTOMER SERVICE

Loyalty Nissan is the best dealership to get a vehicle from. My carsalesman Greyson was phenomenal. He's very patient, understanding, and goes above and beyond to meet your needs for a vehicle. From calls to texts he always kept me informed on the progress of getting approved for a car. Harold is a funny guy and I appreciate him breaking everything down as far as signing paperwork. Thank you to the whole Loyalty team for everything!

I just traded in my 2018 Nissan Frontier for a 2023 GMC Terrain. I'm incredibly impressed with how they handled everything especially the sales Rafael that we worked with. He didn't everything he could to make sure all my concerns were taken into consideration and that we test drove whatever I mentioned. He was also honest about my payment potentially going up a little bit from my previous car note before stepping into certain vehicles. I walked away with a new vehicle and a HUGE smile on my face. Thank you so much!

I went for an oil change at 7:45am and Larry Meade and his team did an exceptional job on getting me in and out in a timely manner. I would definitely recommend Loyalty Nissan to everyone.

Doug was so enthusiastic about my visit. He explained all my options and even reminded me about annual inspection due in July, did I wanna take care of it and save a me a trip. I tell everyone looking for a vehicle to come to Loyalty. So blessed to have found you!!!