CUSTOMER TESTIMONIALS

I went in my first day with expectations of buying a used Subaru. My sales reps Tre walked me through the vehicle and I had time to check it out. I was set to buy this car after test driving but didn't like the payments. I came back the second day after doing some research and wanted to check out two 2023 new rogues. Tre made sure they were available and that I was aware of the payments. After a bit of back and forth I ended up in the car I wanted at the price point I was looking for. I happily drove off the lot with my brand new 2023 Nissan Rogue. Tre stayed after hours to make sure I was comfortable with the car before leaving.

Great job from the driver to the young lady inprocessing my car

Truly thank for Tre Sams and Ahmad Miller for going above and beyond to work with me. I am truly please with my 2022 Corolla Cross!!!

Mohamad Almawajdeh was a great salesman he got my mom approved for a Nissan Kicks we LOVE the New car !!!!!

My service rep Larry was easy to work with.

Picked a family member car was ready again Dropped off 8:00 back at 12:30 not ready waited 1 hour rainy Saturday

Lamont Wright was my technician. He was professional and made me feel at ease, knowing my car was going to get the best of service. He explained everything to me and had suggestion, but left the decision to me.

The service at Loyalty Nissan is outstanding. Lamont Wright is the man!!! His mission to go above and beyond to service your vehicle is immaculate. This man deserves a raise. “ If you want service for your vehicle done right and tight ; Go to Loyalty Nissan and see Lamont Wright!! “

Larry was awesome and so helpful. I had several services needed but had a time frame I needed to meet. He was honest and did all he could to get me in and out even before his estimated time frame. Thank you.

Kimberly Turner was absolutely amazing. She had wonderful customer service and when she tell you don’t worry she got you she means what she said. She keep me informed throughout the process. She took a big toll off of me. She’s a big asset to your company. Thank you, Kimberly.

Loyalty Nissan has always been a great place to take my car for service. Kim Turner is amazing to work with and takes time to listen to all concerns and get them addressed.

As far as Loyalty Nissan is concerned, they worked with my situation above expectations. Their collision center left a lot to be desired. My truck went to them to remedy a paint/seam sealer defect from the factory. They received my truck on January 16, and I received my truck back on April 5. They had to re-paint and re-apply the seam sealer because the first two times looked terrible. Not to mention they stored my truck throughout the process in the parking lot without a rear window and nothing covering the opening. This left my interior open to the elements, and to add to it, my interior was still in pieces from where they had to remove my head liner and interior components to perform their work. The interior of my truck was rained in, had dirt and pollen in the interior from them leaving the truck outside. When questioned about it, they were very combative and rude. It got so bad that the issue was escalated to leadership to assist. While I understand the situation, the collision center should never be allowed to deal with the public. They have terrible attitudes, not customer centric, not willing to help, and very combative. I will never revisit the collision center. Nissan should not allow them do perform warranty work at their facility.

Stephanie McLaughlin is the best she’s is always knowledgeable and efficient in the timing from start to finish on my repair/maintenance work go Stephanie

Roger Hodges does it again folks.. he handled SJ (my car) with care and urgency. I had an unexpected situation with my car and Roger was there every step of the way. He always keeps me informed with everything being done and breaks everything down so I understand. I can appreciate that being a 26 year old women who has no idea what’s she’s talking about when it comes to cars. Thank you again Mr. Roger. You were great as always!

It was handled professionally and with promptness in expediting my service needs.

Loyalty Nissan is the best dealership to get a vehicle from. My carsalesman Greyson was phenomenal. He's very patient, understanding, and goes above and beyond to meet your needs for a vehicle. From calls to texts he always kept me informed on the progress of getting approved for a car. Harold is a funny guy and I appreciate him breaking everything down as far as signing paperwork. Thank you to the whole Loyalty team for everything!

Kim Turner did an outstanding job representing herself and Loyalty Nissan when I took my car in for service. Afterwards she pointed out what services were recommended. Her professionalism was greatly appreciated.

Larry Meade did a great job of assisting me on 4/6/2024. This was my first time interacting with him. Stephanie Bullock usually assists me and she is a tough act to follow. Larry is definitely on his way. Special shout out to the manager Roger. Loyalty has a great service team and I am a very satisfied customer.

It was good.

Kim Turner did an excellent job. Very professional and friendly. Would recommend her as technician. Or maintenance Rep.